THE HON WARREN SNOWDON MP
Minister for Veterans’ Affairs
10 December 2010
With Christmas almost upon us, the Minister for Veterans’ Affairs Warren Snowdon today wished veterans and their families a safe and happy Christmas and New Year period.
“I hope that our veterans, serving men and women, ex-service communities and their families enjoy the holiday season and have a well-deserved break,” Mr Snowdon said.
“The festive season is also a time to think of those less fortunate and those who may not be surrounded by family or friends. Christmas can be a lonely time for some in our community, in particular our older veterans.
“Please take the time to visit elderly relatives, drop around to your neighbour’s house, give them a call and make sure that all is well.”
The Department of Veterans’ Affairs’ (DVA) offices will close at 5pm on 24 December 2010 and will re-open at 9am Tuesday 4 January 2011. DVA offices will also be closed for Australia Day on Wednesday 26 January 2011.
During this time, a range of important DVA services will remain open to the veteran community including:
- Transport—it is recommended transport is booked before the Christmas and New Year period. If it is not booked, transport will need to be paid up-front with reimbursement sought from DVA later.
- Hospital admissions—doctors can admit DVA patients into hospital and request admissions approval, if required, when DVA re-opens on Tuesday 4 January 2011.
- Crisis counselling—VVCS—Veterans and Veterans’ Families Counselling Service offers 24-hour crisis counselling through Veterans’ Line. This service is available toll free on 1800 011 046 to veterans of all conflicts and their families—including members of peace operations.
- Insurance—help with Defence Services Homes Insurance policy and claim enquiries is available 24 hours a day from Defence Services Homes on 1300 552 662, or visit www.dsh.gov.au
Pension pay days will not be affected by the Christmas and New Year arrangements.
Media inquiries: Minister Snowdon: Alice Plate 0400 045 999
Department of Veterans’ Affairs Media: 02 6289 6203